Market Sector: Allied Health / Not for Profit
Services Delivered: Process Improvement, Project Management Training
Background
This not for profit provides allied health services, connecting distributed teams to their 3000 customers across Western Australia and needed to improve their business processes and project delivery
Goals
- Reduce silo'd mindset and processes
- Develop & deliver Project Management 101 training to cross functional teams
- Review & revise team processes to address areas of improvement within IT, Marketing & HR teams
- Implement tools to improve inter-team planning
Achievements
- Improved holistic view of events and associated activities spanning multiple teams.
- Improved team outcomes for faster delivery of services to internal and external stakeholders
- Teams embraced project management practices and adapted to the new ways of working
- Team capability uplift using new tools with confidence for improved work visibility and stakeholder awareness.
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